{"id":18120,"date":"2015-08-12T14:41:48","date_gmt":"2015-08-12T12:41:48","guid":{"rendered":"http:\/\/nacanapa.com\/faq\/"},"modified":"2025-10-20T10:29:06","modified_gmt":"2025-10-20T08:29:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/nacanapa.com\/cs\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Nakupov\u00e1n\u00ed<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Jak\u00e9 zp\u016fsoby p\u0159epravy jsou k dispozici?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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P\u0159epravu prov\u00e1d\u00edme vlastn\u00ed dopravou nebo ve spolupr\u00e1ci se specializovan\u00fdmi p\u0159epravn\u00edmi spole\u010dnostmi, kter\u00e9 se zab\u00fdvaj\u00ed profesion\u00e1ln\u00ed p\u0159epravou a dod\u00e1vkami n\u00e1bytku pro voln\u00fd \u010das.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Zpracov\u00e1v\u00e1te mezin\u00e1rodn\u00ed z\u00e1silky?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nacanapa je internetov\u00fd obchod s n\u00e1bytkem pro voln\u00fd \u010das, kter\u00fd v sou\u010dasn\u00e9 dob\u011b dod\u00e1v\u00e1 v\u00fdhradn\u011b v Polsku. V bl\u00edzk\u00e9 budoucnosti pl\u00e1nujeme roz\u0161\u00ed\u0159it na\u0161i nab\u00eddku o z\u00e1silky do cel\u00e9 Evropsk\u00e9 unie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Za jak dlouho bude moje objedn\u00e1vka doru\u010dena?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Jakmile je stav objedn\u00e1vky zm\u011bn\u011bn na “odesl\u00e1no”, z\u00e1silka by m\u011bla b\u00fdt z\u00e1kazn\u00edkovi doru\u010dena do 2-3 pracovn\u00edch dn\u016f.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Platba<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Jak\u00e9 platebn\u00ed metody jsou p\u0159ij\u00edm\u00e1ny?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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P\u0159ij\u00edm\u00e1me platby p\u0159es PayU, spl\u00e1tky Comfino (v\u010detn\u011b spl\u00e1tek s 0% \u00farokem), platbu na dob\u00edrku, klasick\u00fd bankovn\u00ed p\u0159evod a platbu kartou.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Je nakupov\u00e1n\u00ed online bezpe\u010dn\u00e9?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ano, online nakupov\u00e1n\u00ed v na\u0161em obchod\u011b je zcela bezpe\u010dn\u00e9. Webov\u00e9 str\u00e1nky jsou zabezpe\u010deny certifik\u00e1tem SSL, kter\u00fd zaru\u010duje ochranu va\u0161ich \u00fadaj\u016f. V\u0161echny platby jsou zpracov\u00e1v\u00e1ny prost\u0159ednictv\u00edm \u0161ifrovan\u00fdch a d\u016fv\u011bryhodn\u00fdch platebn\u00edch bran, tak\u017ee si m\u016f\u017eete b\u00fdt jisti, \u017ee ka\u017ed\u00e1 transakce je bezpe\u010dn\u00e1 a spl\u0148uje nejvy\u0161\u0161\u00ed standardy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Objedn\u00e1vky a vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Jak mohu zadat objedn\u00e1vku?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Chcete-li prov\u00e9st objedn\u00e1vku, jednodu\u0161e p\u0159idejte vybran\u00fd produkt do ko\u0161\u00edku, p\u0159ejd\u011bte k objedn\u00e1vkov\u00e9mu formul\u00e1\u0159i a vypl\u0148te dodac\u00ed a platebn\u00ed \u00fadaje. Objedn\u00e1vka se zad\u00e1v\u00e1 kliknut\u00edm na tla\u010d\u00edtko “Objednat s povinnost\u00ed platby”. Potvrzen\u00ed o p\u0159ijet\u00ed objedn\u00e1vky a uzav\u0159en\u00ed kupn\u00ed smlouvy bude zasl\u00e1no na uvedenou e-mailovou adresu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Jak mohu zru\u0161it nebo zm\u011bnit svou objedn\u00e1vku?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dokud nen\u00ed va\u0161e objedn\u00e1vka p\u0159ijata ke zpracov\u00e1n\u00ed, m\u016f\u017eete ji zru\u0161it nebo zm\u011bnit tak, \u017ee n\u00e1s kontaktujete e-mailem na adrese biuro@nacanapa.com. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo zru\u0161it objedn\u00e1vku v p\u0159\u00edpad\u011b zjevn\u00e9 cenov\u00e9 nebo technick\u00e9 chyby.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Pot\u0159ebuji \u00fa\u010det, abych mohl\/a zadat objedn\u00e1vku?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ne, \u00fa\u010det nen\u00ed nutn\u00fd. N\u00e1kup m\u016f\u017eete dokon\u010dit jako host pomoc\u00ed objedn\u00e1vkov\u00e9ho formul\u00e1\u0159e. \u00da\u010det v\u0161ak umo\u017e\u0148uje snadn\u011bj\u0161\u00ed sledov\u00e1n\u00ed objedn\u00e1vek a p\u0159\u00edstup k historii n\u00e1kup\u016f.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Jak mohu sledovat svou objedn\u00e1vku?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Po odesl\u00e1n\u00ed objedn\u00e1vky obdr\u017e\u00edte potvrzen\u00ed e-mailem. Po odesl\u00e1n\u00ed z\u00e1silky se stav va\u0161\u00ed objedn\u00e1vky zm\u011bn\u00ed na “odesl\u00e1no”. – od tohoto okam\u017eiku by m\u011bla b\u00fdt z\u00e1silka doru\u010dena do 2-3 pracovn\u00edch dn\u016f. Objedn\u00e1vky jsou doru\u010dov\u00e1ny na\u0161\u00ed vlastn\u00ed dopravou nebo specializovan\u00fdmi logistick\u00fdmi spole\u010dnostmi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Jak mohu v\u00fdrobek vr\u00e1tit?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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M\u00e1te pr\u00e1vo odstoupit od kupn\u00ed smlouvy do 14 kalend\u00e1\u0159n\u00edch dn\u016f bez ud\u00e1n\u00ed d\u016fvodu. Prohl\u00e1\u0161en\u00ed o odstoupen\u00ed od smlouvy sta\u010d\u00ed zaslat na adresu: info@nacanapa.com nebo p\u00edsemn\u011b na adresu s\u00eddla spole\u010dnosti. V\u00fdrobek je t\u0159eba zaslat zp\u011bt na adresu: ul. Coral 16, 63-600 Olszowa. Vr\u00e1cen\u00ed pen\u011bz bude provedeno do 14 dn\u016f od obdr\u017een\u00ed v\u00fdpov\u011bdi, ale m\u016f\u017ee b\u00fdt pozastaveno a\u017e do vr\u00e1cen\u00ed v\u00fdrobku.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Nakupov\u00e1n\u00ed Jak\u00e9 zp\u016fsoby p\u0159epravy jsou k dispozici? P\u0159epravu prov\u00e1d\u00edme vlastn\u00ed dopravou nebo ve spolupr\u00e1ci se specializovan\u00fdmi p\u0159epravn\u00edmi spole\u010dnostmi, kter\u00e9 se zab\u00fdvaj\u00ed profesion\u00e1ln\u00ed p\u0159epravou a dod\u00e1vkami n\u00e1bytku pro voln\u00fd \u010das. Zpracov\u00e1v\u00e1te mezin\u00e1rodn\u00ed z\u00e1silky? Nacanapa je internetov\u00fd obchod s n\u00e1bytkem pro voln\u00fd \u010das, kter\u00fd v sou\u010dasn\u00e9 dob\u011b dod\u00e1v\u00e1 v\u00fdhradn\u011b v Polsku. V bl\u00edzk\u00e9 budoucnosti pl\u00e1nujeme roz\u0161\u00ed\u0159it na\u0161i …<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18120","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/nacanapa.com\/cs\/wp-json\/wp\/v2\/pages\/18120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nacanapa.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nacanapa.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nacanapa.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nacanapa.com\/cs\/wp-json\/wp\/v2\/comments?post=18120"}],"version-history":[{"count":0,"href":"https:\/\/nacanapa.com\/cs\/wp-json\/wp\/v2\/pages\/18120\/revisions"}],"wp:attachment":[{"href":"https:\/\/nacanapa.com\/cs\/wp-json\/wp\/v2\/media?parent=18120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}